Benefits of revenue cycle training

optimizing output

staff training

​maximizing employee engagement

Engaging your staff though training, can make a big impact on efficiency and productivity while improving your bottom line. Your most important assets are your EMPLOYEES! And with the constant shifting landscape of healthcare, it's more important now then ever to keep your staff informed of the most up to date systems, processes, and healthcare regulations. OCG provides multiple options and customizable training for your organization. Our Back to Basics and Collections 101 training is perfect for each and every one of your staff members, regardless of position.  These sessions covers all aspects of the revenue cycle and promotes an understanding of every role to create cohesion throughout your organization. From line level staff, through administration, and management, we have a solution for you! 

• Back to Basics Patient Access and Registration
• Patient Accounting- Collections 101
  
• Back to Basics Billing
  
• POS Collections
  
• ​UR and Case Management Training
  
• Denials Management and Prevention
• Systems Specific Training​
• ​Need based training development
  

• Employee retention & satisfaction
• Reducing manual errors
• Improving efficiency 
• Opportunity for cross-training
• Opportunity for team-building
• Implementing systems updates
• Staying abreast of healthcare regulations
• Improve data capture
• Accelerate cash collections
• Prevent denials
• Decrease AR Days
• Opportunity to ask questions
• Increased patient satisfaction