With every project, OCG will complete an assessment of your departments/processes, and will develop a plan of action, create metrics reports, and provide meeting materials of deliverables. We will assist in every step of the way, from planning, through implementation, and follow up.
OCG will customize your experience based on your organizational needs and unique situation. We will deliver optimal results for a sustainable, high-performing operation within your health care organization. Together, with your team, we can produce positive results efficiently and effectively.
our services
this is what we do
SERVICES TAILORED TO YOUR NEEDS
TECHNOLOGY SERVICES
systems conversioN AND NEW TECHNOLOGY IMPLEMENTATION
PATIENT ACCESS
ELIGIBILITY, QA, PATIENT LIABILITY CALCULATORS
PATIENT ACCOUNTING
CONTRACT MANAGEMENT TOOLS, BILLING SYSTEM EDITS, EHR ImplEMENTATION
CASE MANAGEMENT
INTERQUAL IMPLEMENTATION
STAFF TRAINING
Customer Service
1-4 Day revenue cycle and patient access boot camps
ENHANCE VENDOR TRAINING
VENDOR MANAGEMENT
MANAGE CLIENT RFP’S (FOR SYSTEM AND SERVICE VENDORS)
MANAGE CURRENT VENDORS
COORDINATE IMPLEMENTATION
REVENUE CYCLE DEPARTMENT SERVICES
Compliance
Price Transparency
AuthorizationS
PROGRAM DEVELOPMENT
OFF-SITE ASSISTANCE
Job Description Redesign
Acquisition Integration
Denials Management
Develop and Manage clinical denial process, including submission of appeals
Identify process improvements for denial prevention and implement training
QA reviews related to appropriate use of MCG/InterQual and level of care reviews
Create metrics and reporting, including denial reason and root causes
Revenue Integrity
chart audits (focused/random)
Analyze trends related to billing/charging issues
defense audits
Extended revenue cycle operations
INTERIM MANAGEMENT COVERAGE
Collections
billing
denials/appeals unit
authorization unit
Legal Services
provide Professional witnesses in healthcare related cases
case review support